About the Samples Fee:

1.Why do you charge samples fee?
We have to source the material for your customized designs, we have to pay the printing and embroidery, and we have to pay our designers salary. Once you pay the sample fee, it means we have the contract with you, we will take responsibility for your samples until you say " ok "..

2.How much is the samples fee for plush rocking toys?
The account is up to your samples, usually it is 35 USD for each piece if there are many embroideries or printings, and if it is complex, the sample fee may be higher.

3. Is the sample fee refunded when the order is placed?
Yes, if your order amount is more than 3,000 US dollar, the sample fee will berefunded to you.

4.What is the samples time?
It is 7-14 days depends on different samples design. If you want the samples urgently, it can be done within 3 days.

5.How about the sample freight?
If you have an international express account,you can choose freight collect.If don't have an account,you can pay the freight together with the sample fee,then the parcel can be prepaid by us.

6.If I don't like the sample when I receive it,can you modify it for you?
Yes, until you say "yes,it is ok"


Regarding the Price:

1.Do you have a competitive price?
Of course, we have. Have a try, you will know it...

2.How can I get the discount?
The discount is basis on your order quantity. Small order will have higher price.Your regular order can help you get a bigger discount.Delivery time, material and craft will influence the price also.


About the Quality:

1.How do you control the quality?
We have built lasting relationships with our suppliers who have grown with us for the past 3 years. Our suppliers possess more than 10 years of laudable industry experience.
All factory suppliers check the finish toys one by one,make sure the quality is good. Our suppliers have QC, and they double check. Our Company also have QC and they will inspection your cargoes again before booking loading container. That is mean the quality of your cargoes with three lines of defense.

2.How can I do if I receive the bad quality goods?
Tell us how many pieces bad goods,sending us the photos,we will discuss and refund you reasonable cost or discount.


About the MOQ:

1.What is your MOQ?
Normally 300pcs for each design or color. If you want less, you have to pay 2USD more for each piece. As you know, the smaller the quantity the higher the cost.

2. What is Certifications you have?
All of our goods are matching EU standard. We assure them can pass all of the testing, including EN71,CE,ASTM!

We are waiting for you in Jiaxing China.